Insurance Coverage – Araxos Car Rental

At Araxos Car Rental, we offer one of the most transparent and comprehensive insurance policies in the region. We are the only company to clearly present all terms in writing, empowering our customers with total clarity and confidence.

✅ Included Insurance Coverages

Your rental includes a comprehensive insurance package that provides:

• Civil Liability Insurance
  Coverage for bodily injury and property damage to third parties

• Uninsured Vehicle Coverage
  Compensation for damage caused to your rental vehicle by an uninsured third party

• Own Vehicle Repair
  Coverage for repairs to the insured vehicle when the accident is caused solely by a known third party

• Liability Extension Between Vehicles
  Protection when multiple vehicles owned by the same person are involved in an incident

• Driver’s Personal Accident Insurance
  Compensation in the event of death or permanent total disability

• Natural Disaster Coverage
  Protection for damages caused by forest fire or flood

• Legal Protection
  Legal support for traffic-related incidents

• Roadside Assistance
  24/7 support in the event of breakdown or emergency

• Accident Care
  On-site assistance following a traffic accident

❌ Note: Glass breakage is not covered.

⚠️ What Is Not Covered

• Driving off paved/ not asphalt roads

• Damage from careless driving, parking damage, or damage of unknown cause

• Glass, undercarriage, interior, roof, and wheel damage

• Any accident not reported and verified by official police documentation

• ❌ Damages caused by speeding, alcohol or drug consumption, or violation of driving or state laws are strictly excluded from all insurance coverage

📄 Police documentation is mandatory for any insurance claim. Without it, insurance is void.

📋 Rental Terms & Conditions

• Driver age: 24-75 (license held for at least 2 years)

• Drivers must operate the vehicle only on paved/asphalt roads. Driving off-road, on beaches, or on unpaved surfaces is strictly prohibited.

• Valid passport or national ID required (credit card not required)

• Deposit: €350, €500, €750, €1250 (based on vehicle category)

• Cancellations must be made at least 7 days before the scheduled rental date to be eligible for a refund. In any other case, no refund will be issued — only in special cases and solely at the discretion of Araxos Car Rental will a refund be considered.

• Accepted Cards: Visa, MasterCard, AmEx, Diners Club 

• CDW covers body damage only, excludes interior, glass, wheels, undercarriage, roof

• Theft protection covers only if not due to negligence

• Fuel policy: Like-for-like. Refuelling fee: €20 + fuel cost

• Unlimited kilometers for 3+ day rentals. 1-2 day rentals: 150km/day, then overage fees apply

• Additional driver: €10/day (maximum charge: €70)

• Out-of-hours pickup/drop-off: €20

• Cross-border travel is strictly prohibited

• Ferry use is allowed at no extra cost (no Ferry Travel Fee)

• Lost keys not covered by insurance; replacement and recovery costs apply

• Vehicle must be returned clean and in original condition; extra cleaning or damage fees apply

• Damage assessed using DAT Hellas, repaired only by authorized garages

• Rental extensions require 24h prior notice in writing

• Late return: 59-min grace period, then charged per extra day with full extras

• Early returns or unused rental days: no refund

• Administrative fee for fines, damages, immobilization: €50+

• Parking/Return location violations incur additional fees

• Vehicles rented by group, not model. Specific models not guaranteed

• Complaints must be submitted in writing within 30 days

💶 Insurance Coverage Limits

Coverage Type	Coverage Limit (€)
Civil Liability – Bodily Injury to Third Parties (per victim)	€1,300,000
Civil Liability – Property Damage to Third Parties (per accident)	€1,300,000
Damage Caused by Uninsured Vehicle	€6,000
Repair of Insured Vehicle from Known Third Party Fault	€6,000
Liability Extension Between Same Owner Vehicles	€3,500
Driver Personal Accident Insurance	€15,000
Own Vehicle Damage from Forest Fire	depending on the vehicle
Own Vehicle Damage from Flood	depending on the vehicle
Legal Protection	depending on the vehicle
Roadside Assistance	Included
On-site Accident Care	Included

🛡️ Trust Through Transparency

With Araxos Car Rental, there are no surprises. We proudly offer the most complete, clearly written, and professional Terms & Conditions in our market. We aim to protect both you and your experience with honesty and fairness.